Community Inclusion Space
Community Inclusion Space
Community Inclusion Space
Community Inclusion Space
Create an experience that enables people with neurodiversity to foster connections with the local community
Create an experience that enables people with neurodiversity to foster connections with the local community
Create an experience that enables people with neurodiversity to foster connections with the local community
Create an experience that enables people with neurodiversity to foster connections with the local community
The project tackles the issue of social inclusion for BACI's pod leaders, who face challenges in community engagement due to limited interaction opportunities and prevalent social barriers. This project delved into understanding the intricacies of community interaction, with a focus on fostering inclusive spaces, leveraging art to build meaningful connections.
The project tackles the issue of social inclusion for BACI's pod leaders, who face challenges in community engagement due to limited interaction opportunities and prevalent social barriers. This project delved into understanding the intricacies of community interaction, with a focus on fostering inclusive spaces, leveraging art to build meaningful connections.
The project tackles the issue of social inclusion for BACI's pod leaders, who face challenges in community engagement due to limited interaction opportunities and prevalent social barriers. This project delved into understanding the intricacies of community interaction, with a focus on fostering inclusive spaces, leveraging art to build meaningful connections.
The project tackles the issue of social inclusion for BACI's pod leaders, who face challenges in community engagement due to limited interaction opportunities and prevalent social barriers. This project delved into understanding the intricacies of community interaction, with a focus on fostering inclusive spaces, leveraging art to build meaningful connections.
Role
Role
Pro Bono Service Designer
Pro Bono Service Designer
Timeline
Timeline
Apr '21 - Jul '21
Apr '21 - Jul '21
Responsibilities
Responsibilities
In my senior design course, I was working with a team of 4 working together with BACI’s Service Design team. I did primary research working with BACI’s facilitators and secondary research and provide the design solution to the team.
In my senior design course, I was working with a team of 4 working together with BACI’s Service Design team. I did primary research working with BACI’s facilitators and secondary research and provide the design solution to the team.
Outcome
Outcome
I came up with the pod print concept to showcase art made by BACI pod leaders and create a merchandise brand representing the pod leaders.
I came up with the pod print concept to showcase art made by BACI pod leaders and create a merchandise brand representing the pod leaders.
Final designs
Final designs
Final designs
Final designs
and solutions
and solutions
and solutions
and solutions
Over 4 months, I developed a multimodal experience for museums, including desktop, mobile, AR, and VR applications, along with a supporting design system. This project aims to make museum experiences more immersive and interactive.
Over 4 months, I developed a multimodal experience for museums, including desktop, mobile, AR, and VR applications, along with a supporting design system. This project aims to make museum experiences more immersive and interactive.
Over 4 months, I developed a multimodal experience for museums, including desktop, mobile, AR, and VR applications, along with a supporting design system. This project aims to make museum experiences more immersive and interactive.
Over 4 months, I developed a multimodal experience for museums, including desktop, mobile, AR, and VR applications, along with a supporting design system. This project aims to make museum experiences more immersive and interactive.
Interactive Scavenger Hunts
Interactive Scavenger Hunts
79% of survey respondents wished museums were more engaging. Users engage with museum artifacts through an interactive scavenger hunt experience. Online exhibitions can provide users with the option to dig deeper into the collection while also learning fun facts.
79% of survey respondents wished museums were more engaging. Users engage with museum artifacts through an interactive scavenger hunt experience. Online exhibitions can provide users with the option to dig deeper into the collection while also learning fun facts.
Robust filtering system
Robust filtering system
Giving users a robust filtering system helps them find exact what they need. Many local museum goers already know the exhibits. They would rather find specific items they enjoy.
Giving users a robust filtering system helps them find exact what they need. Many local museum goers already know the exhibits. They would rather find specific items they enjoy.
Personal collections & exhibits
Personal collections & exhibits
In order to preserve artifacts,museums maintain a barrier between the person and the artifact, leaving some museum goers feeling disconnected. This application allows users to create personal connection with artifacts by building collections for themselves or sharing them with others.
In order to preserve artifacts,museums maintain a barrier between the person and the artifact, leaving some museum goers feeling disconnected. This application allows users to create personal connection with artifacts by building collections for themselves or sharing them with others.
Artifact Extender
Artifact Extender
Enabling art to come alive and spill into the real world through this mobile and headset AR experience. Users are immersed into the world of the artifact, leaving them with a deeper understanding of the piece.
Enabling art to come alive and spill into the real world through this mobile and headset AR experience. Users are immersed into the world of the artifact, leaving them with a deeper understanding of the piece.
User research
User research
findings & results
findings & results
To get a baseline understanding of the public space, I conducted 2 semi-structured interviews. Additionally, 59 individuals completed a survey. Here are the findings.
To get a baseline understanding of the public space, I conducted 2 semi-structured interviews. Additionally, 59 individuals completed a survey. Here are the findings.
97%
97%
Of respondents do not engage with online museum content
Of respondents do not engage with online museum content
Many participants said they didn't know this type of content existed. One person said, "It's not interesting unless it's in person. I can look at pictures and read anywhere. It's just static information."
Many participants said they didn't know this type of content existed. One person said, "It's not interesting unless it's in person. I can look at pictures and read anywhere. It's just static information."
79%
79%
Of respondents wish museums were more engaging
Of respondents wish museums were more engaging
Participants agreed that museums aren't interactive and have too much text. One person mentioned they dislike the "sense of sacredness requiring silence and reverence."
Participants agreed that museums aren't interactive and have too much text. One person mentioned they dislike the "sense of sacredness requiring silence and reverence."
66%
66%
Of respondents prefer visiting museums with other people
Of respondents prefer visiting museums with other people
This is mainly because others can act as impromptu tour guides. Participant one says, "It's good to go with a diverse group because some people know things others don't, so we all share our own stories."
This is mainly because others can act as impromptu tour guides. Participant one says, "It's good to go with a diverse group because some people know things others don't, so we all share our own stories."
Background
Background
What is BACI?
What is BACI?
BACI, or the Burnaby Association of Community Inclusion, is a non-profit organization dedicated to supporting individuals with developmental disabilities*. BACI employs over 400 staff members and provides a broad range of services, ranging from housing assistance and child care programs, designed to cater to the needs of people of all ages with developmental disabilities. BACI’s core mission is to increase social awareness and affect change in the way people with disabilities are viewed in our society.
BACI, or the Burnaby Association of Community Inclusion, is a non-profit organization dedicated to supporting individuals with developmental disabilities*. BACI employs over 400 staff members and provides a broad range of services, ranging from housing assistance and child care programs, designed to cater to the needs of people of all ages with developmental disabilities. BACI’s core mission is to increase social awareness and affect change in the way people with disabilities are viewed in our society.
*group of conditions due to an impairment in physical, learning, language, or behavior areas that impact day-to-day functioning, and usually last throughout a person's lifetime
*group of conditions due to an impairment in physical, learning, language, or behavior areas that impact day-to-day functioning, and usually last throughout a person's lifetime
Background
Background
What is Community Inclusion (CI) Spaces?
What is Community Inclusion (CI) Spaces?
Spaces for Community Inclusion, as utilized by BACI, are designed to support adults in designated groups, referred to as pods*, to engage and participate in a variety of events and activities within their local communities.
Spaces for Community Inclusion, as utilized by BACI, are designed to support adults in designated groups, referred to as pods*, to engage and participate in a variety of events and activities within their local communities.
*group of 3-4 supported individuals called Pod Leaders
*group of 3-4 supported individuals called Pod Leaders
Field observation to
Field observation to
Field observation to
Field observation to
understand the problem
understand the problem
understand the problem
understand the problem
I ideated over potential solutions and user flows. I used sketches to solidify thoughts and draw out how I wanted interactions to work.
I ideated over potential solutions and user flows. I used sketches to solidify thoughts and draw out how I wanted interactions to work.
I ideated over potential solutions and user flows. I used sketches to solidify thoughts and draw out how I wanted interactions to work.
I ideated over potential solutions and user flows. I used sketches to solidify thoughts and draw out how I wanted interactions to work.
1
1
Underutilization of themed spaces
Underutilization of themed spaces
When pod leaders use the BACI spaces, they primarily serve as casual hangout spots or pseudo computer labs, with minimal engagement in structured activities or skill development.
When pod leaders use the BACI spaces, they primarily serve as casual hangout spots or pseudo computer labs, with minimal engagement in structured activities or skill development.
2
2
Premade activity kits lacking utilization & meaning
Premade activity kits lacking utilization & meaning
The available activity kits are underused and fail to provide meaningful or engaging experiences, leaving their potential untapped by pod leaders and participants.
The available activity kits are underused and fail to provide meaningful or engaging experiences, leaving their potential untapped by pod leaders and participants.
3
3
CI spaces lack engagement with the surrounding community
CI spaces lack engagement with the surrounding community
While operating as a group outdoors, pod leaders often miss opportunities to interact with local residents or build new connections within the community.
While operating as a group outdoors, pod leaders often miss opportunities to interact with local residents or build new connections within the community.
Usability testing
Usability testing
Usability testing
Usability testing
findings & iterations
findings & iterations
findings & iterations
findings & iterations
I conducted a small usability test with 4 individuals. I was looking to test clarity, completion and comprehension of the different features.
I conducted a small usability test with 4 individuals. I was looking to test clarity, completion and comprehension of the different features.
I conducted a small usability test with 4 individuals. I was looking to test clarity, completion and comprehension of the different features.
I conducted a small usability test with 4 individuals. I was looking to test clarity, completion and comprehension of the different features.
Before
Before
The 'view' button on collections was unclear. Some testers thought it was a view count and not a button at all.
The 'view' button on collections was unclear. Some testers thought it was a view count and not a button at all.
After
After
To address this, I updated the copy from simply “View” to “View Collection.”
To address this, I updated the copy from simply “View” to “View Collection.”
Before
Before
The term "timeline" was confusing to some users. They thought the button would show them a history of items they have looked at.
The term "timeline" was confusing to some users. They thought the button would show them a history of items they have looked at.
After
After
To address this, I updated the text from "timeline" to “Artifact History.”
To address this, I updated the text from "timeline" to “Artifact History.”
Before
Before
Users requested a way to add tags to collections since searching for them would be too vague otherwise.
Users requested a way to add tags to collections since searching for them would be too vague otherwise.
After
After
To address this, I added a textfield to allow users to add keywords. For brevity’s sake, keywords will be accepted using comma separations.
To address this, I added a textfield to allow users to add keywords. For brevity’s sake, keywords will be accepted using comma separations.
Building a
Building a
Building a
Building a
brand identity
brand identity
brand identity
brand identity
To support the design, I created a brand guideline kit. It includes tone of voice, logos, colors, fonts, icons, images, and product vision.
To support the design, I created a brand guideline kit. It includes tone of voice, logos, colors, fonts, icons, images, and product vision.
To support the design, I created a brand guideline kit. It includes tone of voice, logos, colors, fonts, icons, images, and product vision.
To support the design, I created a brand guideline kit. It includes tone of voice, logos, colors, fonts, icons, images, and product vision.
A new logo
A new logo
A new logo
A new logo
system
system
system
system
To give the design a sense of regality, tradition, and a touch of modernity, I created a new logo. I made full, partial, and logo mark versions for scalability.
To give the design a sense of regality, tradition, and a touch of modernity, I created a new logo. I made full, partial, and logo mark versions for scalability.
To give the design a sense of regality, tradition, and a touch of modernity, I created a new logo. I made full, partial, and logo mark versions for scalability.
To give the design a sense of regality, tradition, and a touch of modernity, I created a new logo. I made full, partial, and logo mark versions for scalability.
Field observation to
Field observation to
Field observation to
Field observation to
understand the problem
understand the problem
understand the problem
understand the problem
1
1
Underutilization of themed spaces
Underutilization of themed spaces
When pod leaders use the BACI spaces, they primarily serve as casual hangout spots or pseudo computer labs, with minimal engagement in structured activities or skill development.
When pod leaders use the BACI spaces, they primarily serve as casual hangout spots or pseudo computer labs, with minimal engagement in structured activities or skill development.
2
2
Premade activity kits lacking utilization & meaning
Premade activity kits lacking utilization & meaning
The available activity kits are underused and fail to provide meaningful or engaging experiences, leaving their potential untapped by pod leaders and participants.
The available activity kits are underused and fail to provide meaningful or engaging experiences, leaving their potential untapped by pod leaders and participants.
3
3
CI spaces lack engagement with the surrounding community
CI spaces lack engagement with the surrounding community
While operating as a group outdoors, pod leaders often miss opportunities to interact with local residents or build new connections within the community.
While operating as a group outdoors, pod leaders often miss opportunities to interact with local residents or build new connections within the community.
Final VR museum
Final VR museum
Final VR museum
Final VR museum
experience
experience
experience
experience
Putting everything together, I created a VR museum scavenger hunt experience that truly immerses the user and gives them the ability to actually hold and touch museum artifacts.
Putting everything together, I created a VR museum scavenger hunt experience that truly immerses the user and gives them the ability to actually hold and touch museum artifacts.
Putting everything together, I created a VR museum scavenger hunt experience that truly immerses the user and gives them the ability to actually hold and touch museum artifacts.
Putting everything together, I created a VR museum scavenger hunt experience that truly immerses the user and gives them the ability to actually hold and touch museum artifacts.
A robust
A robust
A robust
A robust
Design system
Design system
Design system
Design system
I created a comprehensive design system that goes beyond what is used in the final design. I built this following WCAG AA accessibility guidelines
I created a comprehensive design system that goes beyond what is used in the final design. I built this following WCAG AA accessibility guidelines
I created a comprehensive design system that goes beyond what is used in the final design. I built this following WCAG AA accessibility guidelines
I created a comprehensive design system that goes beyond what is used in the final design. I built this following WCAG AA accessibility guidelines
