Hello, I'm Nhi
Hello, I'm Nhi
Hello, I'm Nhi
Hello, I'm Nhi
Hello, I'm Nhi
I started out as a Product Designer
But now I'm in love with Service Design
I value empathy & vulnerability
I'm a podcast host @ Trainghiem?!
I love eating spicy food 🌶️
Hello, I'm Nhi
Hello, I'm Nhi
I started out as a Product Designer
But now I'm in love with Service Design
I value empathy & vulnerability
I'm a podcast host @ Trainghiem?!
I love eating spicy food 🌶️
Hello, I'm Nhi
Hello, I'm Nhi
I started out as a Product Designer
But now I'm in love with Service Design
I value empathy & vulnerability
I'm a podcast host @ Trainghiem?!
I love eating spicy food 🌶️
Hello, I'm Nhi
Currently
Currently
Currently
Coast Capital Savings
Coast Capital Savings
Coast Capital Savings
Previously at
Previously at
Previously at
Avanade
Avanade
Avanade

Nice to meet cha'
Nice to meet cha'
Nice to meet cha'
I am a service designer who leverages systems thinking to create interconnected experiences across systems. I strive to see beyond isolated physical or digital elements, aiming to harmonize both for meaningful impact.
I am a service designer who leverages systems thinking to create interconnected experiences across systems. I strive to see beyond isolated physical or digital elements, aiming to harmonize both for meaningful impact.
I am a service designer who leverages systems thinking to create interconnected experiences across systems. I strive to see beyond isolated physical or digital elements, aiming to harmonize both for meaningful impact.



Business Member Onboarding
Business Member Onboarding
Shipped
Shipped
Coming soon
Coming soon
Improve the discovery experience for small business members and prototype a concept with features that can augment and enhance the existing advisory process.
Coast Capital Savings
Coast Capital Savings
·
2025
2025



SharePoint Intranet
SharePoint Intranet
Shipped
Shipped
Upgrade and consolidate the client's legacy, and design a global Intranet to achieve a more modern, cohesive, and multi-lingual solution that can create an engaging employee digital experience. This intranet is used by more than 13,000 employees everyday.
Upgrade and consolidate the client's legacy, and design a global Intranet to achieve a more modern, cohesive, and multi-lingual solution that can create an engaging employee digital experience. This intranet is used by more than 13,000 employees everyday.
Avanade
Avanade
·
2022
2022



BACI
BACI
Shipped
Shipped
A senior academic project collaborating with the local community to embrace inclusivity and connect people with disabilities into community spaces and activities. This project was later adapted to their own project at BACI
A senior academic project collaborating with the local community to embrace inclusivity and connect people with disabilities into community spaces and activities. This project was later adapted to their own project at BACI
BACI
BACI
·
2022
2022



Smart Explorer
Smart Explorer
AWARD WINNING 🏆
AWARD WINNING 🏆
A senior academic project helping hikers discover new trails and plan their hikes, while prioritizing the hikers safety at each step. This project won the Best Student Project at Vancouver UX Award 2022.
A senior academic project helping hikers discover new trails and plan their hikes, while prioritizing the hikers safety at each step. This project won the Best Student Project at Vancouver UX Award 2022.
Side project
Side project
·
Case study
Case study
·
2022
2022



Uber
Uber
A side project enhancing user trust and satisfaction by providing greater transparency, reducing stress during delays. This includes the proposed UI features.
A side project enhancing user trust and satisfaction by providing greater transparency, reducing stress during delays. This includes the proposed UI features.
Side project
Side project
·
Case study
Case study
·
2021
2021



Duolingo Speak
Duolingo Speak
A side project providing speaking lessons and aiding learners in language comprehension with confidence. This includes the proposed UI features
A side project providing speaking lessons and aiding learners in language comprehension with confidence. This includes the proposed UI features